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QICID: 30318

Title: Process Based Leadership: An Executive Overview

Copyright: Yount, Shane
Author: Yount, Shane
Organization: Competitive Solutions, Inc.
Subject: Leadership; Management; Communication; Accountability; Behavioral process; Case study;
Series: ASQ World Conference on Quality and Improvement, Minneapolis, MN, Vol. 63, No. , May 2009, pp. 1-18

Abstract: Are we really developing the middle managers with processes, or flooding them with never-ending programs of the month? Organizations lack structured processes that focus on improving the bottom line using non-negotiable processes to drive communication, trust, and accountability. This article aims to help leaders climb out of the management dumpster by utilizing the concepts of “unmanagement" and process-based leadership.

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