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QICID: 30303
Title: Performance Validation Through Audits
Copyright: ASQ
Author: Hofmann, Andy
Organization: ICS Certification Services, Inc.
Subject: Auditing; Management systems audits; Process audits; Improvement projects; Performace improvement results; Six Sigma; Lean;
Series: ASQ World Conference on Quality and Improvement, Minneapolis, MN, Vol. 63, No. , May 2009, pp. 1-6
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Abstract: Accurately measuring the value realized from improvement projects is an agenda shared by shareholders, boards of directors, and senior management in every organization. While there are well-developed methods for determining and validating financial results, there has been less work in the area of improvements promised through lean and Six Sigma projects. Audits represent the most well-developed solution to this dilemma. Management systems audits or process audits can be expanded to include a review of the permanency of improvements and actual results. Process auditors will be challenged through this article to assume expanded scope for the betterment of their organizations.
Number of pages: 6
Price for ASQ Members: $5.00
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