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QICID: 30217
Title: Software Disasters - What Have We Learned?
Copyright: ASQ
Author: McQuaid, Patricia A.
Organization: California Polytechnic State University
Subject: Software quality; Failure cost; Failure analysis; Lessons learned; Problem solving;
Series: Software Quality Professional, Vol. 11, No. 3, June 2009, pp. 28-34
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Abstract: [This abstract is based on the author’s abstract.]
Software disasters resulting from poor project management, risk assessment, and testing practices are responsible for project delays and cancellations, human fatalities, and the loss of millions of dollars in equipment. Failures such as the Mars Polar Lander, the Patriot missile, and the Therac-25 radiation deaths are examined. The focus is on factors that led to these problems, an analysis of the problems, and lessons learned relating to software engineering, government regulation, and oversight by users of the systems.
Number of pages: 7
Price for ASQ Members: $5.00
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