|
Articles
|
|
|
QICID: 30087
Title: The Applicability of Deming's System of Profound Knowledge to Universities
Copyright: ASQ
Author: Padro, Fernando
Organization: Cambridge College
Subject: Higher education; Accountability; Accreditation; Deming philosophy; Profound knowledge; Continuous improvement (CI);
Series: Journal for Quality and Participation, Vol. 32, No. 1, April 2009, pp. 10-14, +Bonus material
This ARTICLE is available FREE
to all readers.
Abstract: Accountability in higher education is creating different expectations of quality and success. Traditionally, colleges and universities have defined quality based on accreditation, thereby creating a complicated regulatory environment. Many educators believe externally imposed accountability is a method policymakers use to avoid responsibility for financial support, resulting in an atmosphere of resentment and mistrust. Deming’s System of Profound Knowledge allows college administrators and faculty to look at the university from a systems perspective. Deming’s System of Profound Knowledge prioritizes high quality, monitoring processes and results, involvement in continuous improvement, and defining standards with enough precision to enable everyone to understand the intent of the institution. More information on Deming’s System of Profound Knowledge is available online.
Browse QIC articles chronologically
previous next
|
|
