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QICID: 29970
Title: 3.4 per Million: Smart Talk
Copyright: ASQ
Author: Carnell, Mike
Organization:
Subject: Communication, Six Sigma;
Series: Quality Progress, Vol. 42, No. 4, April 2009, pp. 66-67
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Abstract: Applying a basic concept of Six Sigma, we need to reduce variation and simplify the process of effective and efficient communication rather than continue to drive complexity and protect our tenuously elitist turf.
Number of pages: 2
Price for ASQ Members: $5.00
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