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QICID: 24704
Title: Smooth Approach
Copyright: ASQ
Author: Morris, Jon
Organization:
Subject: Audits, Internal audit, Performance objectives, Organizational improvement initiatives;
Series: Quality Progress, Vol. 41, No. 10, October 2008, pp. 34-41
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Abstract: Traditional audits are considered by many to be a disruptive but necessary, evil. For organizations with mature systems, however, an approach called an appreciative internal quality audit can take them beyond compliance to excellence. The appreciative internal audit combines the practices of traditional internal quality audits with those of appreciative inquiry. It creates a value-added experience that helps reveal and enhance what is correct or discards what is not. Appreciative audits meet all the requirements of international and industry standards and are an alternative to organizations that would like to continue what they do best and encourage improvement where they want to do better. Sidebar articles explain internal audits, the evolution of audit questions, and the assumptions of appreciative inquiry.
Number of pages: 8
Price for ASQ Members: $5.00
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