|
QICID: 24291
Title: Successful Change Requires More Than Change Management
Copyright: ASQ
Author: Carter, Eric
Organization:
Subject: Organizational improvement initiatives, Change management, Change strategies;
Series: Journal for Quality and Participation, Vol. 31, No. 1, April 2008, pp. 20-23
This ARTICLE is available for FREE
to ASQ members
with the appropriate membership type and/or magazine subscriptions. If you are signed-in you should be able to download articles you are entitled to receive. If you have questions about your membership please contact Customer Care at 800-248-1946 or help@asq.org
Abstract: Change at the organizational level requires using more than one change management approach. Success calls for addressing the strategies, skills, and structures that must be aligned in order to achieve the desired outcome. A seven-step model is presented that draws from the best practices of existing change management methodologies. The steps include mapping out what needs to happen, creating urgency by shocking members of the organization into the realization that the status quo is not acceptable, and then alleviating the anxiety by sharing the change vision. Final steps are to implement the change, sustain the momentum, and stabilize the environment into its new state. The expanded scope of this model increases the likelihood of achieving lasting change.
Number of pages: 4
Price for ASQ Members: $5.00
Price for List/Forum/Division: $10.00
All electronic articles are sent as PDFs via e-mail. To view the documents, you will need Adobe
Reader (free download).
Orders placed during business hours are usually filled within one business day.
If you have questions please e-mail our Customer Care center at help@asq.org.
Browse QIC articles chronologically
previous next
|
