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QICID: 24089

Title: Back to Basics: Training Day

Copyright: ASQ
Author: Moser, Cliff
Organization:
Subject: training, kaizen, task instruction, task methods and systems, task improvement, lean, Toyota Production System, continuous improvement;
Series: Quality Progress, Vol. 42, No. 3, March 2009, pp. 72

This ARTICLE is available FREE to all readers.


Abstract: Effectively training project staff and capturing and diffusing the training is difficult within any industry. Cliff Moser's company, Cadforce Inc., used a forgotten program from World War II America--Training Within Industry (TWI)--to help train construction field staff. Training Within Industry (TWI) was used to successfully train thousands of inexperienced American workers between 1940 and 1945. After the war, TWI became the training program that helped revive the economic forces of many war-torn countries, including Germany, England and especially Japan. TWI enabled these economies to reinvent their industrial and manufacturing training programs. Cadforce's project team discovered TWI while exploring lean tools. We worked with the Lean Construction Institute in developing lean systems for construction services, as well as developing standardized work and processes. The team found it needed a training program to help diffuse its lean program.

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