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QICID: 21318
Title: Standards Outlook: Output Really Does Matter
Copyright: ASQ
Author: West, John E. "Jack"
Organization:
Subject: Auditing, QMA performance, Customer value;
Series: Quality Progress, Vol. 40, No. 10, October 2007, pp. 60-62
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Abstract: This column argues that quality management system audits can't predict future performance, but that auditors shoud play particular attention to details that impact customers.
Number of pages: 3
Price for ASQ Members: $5.00
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