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QICID: 21197

Title: A DMAIC Makeover

Copyright: ASQ
Author: Stauffer, Rip
Organization:
Subject: Six Sigma, DMAIC, Data analysis, Process improvement, Measurement and control, Baseline study;
Series: Quality Progress, Vol. 41, No. 12, December 2008, pp. 54-59

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Abstract: Six Sigma projects usually follow the define, measure, analyze, improve and control (DMAIC) roadmap because it offers a standard process that can be taught to project teams and defines expectations at each step of the project. Potential weaknesses that exist in this roadmap can be addressed with a simple adjustment to DMAIC. The proposed change stresses the need to find the important process measure to drive into a process so it can be moved to the define phase and tracked. Another task is stratification of the data to identify categories of interest within the structure of the baseline data in which the majority of the problems may be found. This gives team members measures they can use to track at a more local level. The method offers a more useful operational definition for a baseline project progress measure.

Number of pages: 6
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