|
QICID: 20887
Title: Merging Quality Cultures in Contract Manufacturing
Copyright: 2007, ASQ
Author: Jones, David M.
Organization: EPIC Technologies LLC, Johnson City, TN
Subject: Operational methods,Organizational culture,Quality Improvement System (QIS),Quality control methodology,Best practices,Case study,Change management,Electronics industry, ISO/TS 16949;
Series: Quality Progress, Vol. 40, No. 2, February 2007, pp. 41-46
This ARTICLE is available for FREE
to ASQ members
with the appropriate membership type and/or magazine subscriptions. If you are signed-in you should be able to download articles you are entitled to receive. If you have questions about your membership please contact Customer Care at 800-248-1946 or help@asq.org
Abstract: When EPIC Technologies acquired the Siemens Electronic Manufacturing Center operations in Johnson City, Tennessee, it became necessary to merge its quality culture with those of its new subsidiary while continuing to keep its original customers happy. While both companies emphasized continuous improvement cultures, each had developed different approaches for meeting their objectives. Rather than viewing these differences as a detriment, the consolidated leadership team extracted best practices from both companies, resulting in an operating system more robust than was possible when each was operating autonomously. As a result of integrating best practices from both companies, the postacquisition quality culture across EPIC is stronger. Openness to change by both companies has been central to this success.
Number of pages: 6
Price for ASQ Members: $5.00
Price for List/Forum/Division: $10.00
All electronic articles are sent as PDFs via e-mail. To view the documents, you will need Adobe
Reader (free download).
Orders placed during business hours are usually filled within one business day.
If you have questions please e-mail our Customer Care center at help@asq.org.
Browse QIC articles chronologically
previous next
|
