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QICID: 20854
Title: Baldrige Self-Assessment: Practical Tips for Increasing the Value Add from the Process
Copyright: 2006, ASQ
Author: Clark, Keith
Organization: Madison Area Technical College, Madison, WI
Subject: Malcolm Baldrige National Quality Award (MBNQA),Quality awards,Self assessment,Value-added;
Series: ASQ World Conference on Quality and Improvement Proceedings, Milwaukee, WI, Vol. 60, No. 0, May 2006, pp. 1-5
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Abstract: [This abstract is based on the author's abstract.]Many organizations begin their Baldrige or State Quality Award efforts by using the Criteria for Performance Excellence to perform an internal self-assessment. However, these efforts often stall after the self-assessment process is complete. The typical self-assessment process described points out the problems encountered when organizations struggle with the results. Methods are suggested to improve the value add of the self-assessment process through a combination of anticipation and integration.
Number of pages: 5
Price for ASQ Members: $5.00
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