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QICID: 20760
Title: Boeing Transportation Tracking Team Wins Team Excellence Silver Award
Copyright: 2006, ASQ
Author: Boeing Transportation Tracking Team
Organization: Boeing Company
Subject: Case study,Continuous improvement process (CIP),Quality awards,Supply chain management,Team presentation;
Series: Journal for Quality and Participation, Vol. 29, No. 3, September 2006, pp. 33-37
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Abstract: The Boeing C-17 is a military transport plane based in Long Beach, California. Each week, more than 2,200 assembly kits are moved from the warehouse to the assembly line, and any reduction in kit accuracy could delay the construction of aircraft. The project team's vision was to provide traceability of all parts throughout the supply chain and enhance the process by leveraging technology. The steps taken to achieve this mission are described. The C-17 program manages its business by using process based management techniques and a continuous improvement tool. The seven-step process starts by defining the process and establishing metrics, and finishes by implementing improvements. For continuous improvement, the process is repeated. Performance metrics linked project results with organizational goals.
Number of pages: 5
Price for ASQ Members: $5.00
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