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QICID: 20127
Title: Seven Steps To Measure Supplier Performance
Copyright: 2005, ASQ
Author: Gordon, Sherry
Organization: Emptoris, Inc., Burlington, MA
Subject: Performance appraisals,Supplier quality assurance,Supply chain management,Customer supplier relationships;
Series: Quality Progress, Vol. 38, No. 8, August 2005, pp. 20-25
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Abstract: Most organizations use some type of supplier performance measure, yet few are satisfied with their supplier assessment capabilities and results. Quality professionals are under increasing pressure to avoid supplier problems and retain high performers. Seven steps describe how an organization can use internal resources to improve the performance of key suppliers and at the same time produce a return on investment. A sidebar explains why supplier performance should be measured.
Number of pages: 6
Price for ASQ Members: $5.00
Price for List/Forum/Division: $10.00
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