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QICID: 19800
Title: Selected Quality Practices of Small Manufacturers
Copyright: 2005, ASQ
Author: Jones, Stephen C.; Knotts, Tami L.; Brown, Karen L.
Organization: Southwest Missouri State University, Springfield, MO
Subject: Supplier survey,Small business,Manufacturing,Supplier quality,Customer requirements,Quality management principles;
Series: Quality Management Journal, Vol. 12, No. 1, January 2005, pp. 41-52
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Abstract: [This abstract is based on the authors' abstract.]A study examines quality management practices of small manufacturing enterprises and their ability to meet quality expectations of large retail organizations. Results indicate that selected suppliers had a higher level of conformity with the buyers' quality criteria. Although the majority of firms participating in the program failed to meet buyer expectations, the study shows that the adoption of quality management practices improves the firms' chances.
Number of pages: 12
Price for ASQ Members: $5.00
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