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QICID: 19385

Title: Quality Costs Introduction and Getting Started – A New CD from the Quality Costs Committee

Copyright: 2003, ASQ
Author: Shepherd, Nick A.
Organization: EduVision, Inc., Oakville, Ontario, Canada
Subject: Quality control (QC),Cost of Quality (COQ),Planning,Measurement,Implementation,Data collection,Cost management;
Series: Annual Quality Congress, Kansas City, MI, Vol. 57, No. 0, June 2003, pp. 639-642

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Abstract: [This abstract is based on the author's abstract.] The paper describes a new and simple CD exploring quality costs that has been developed, updating and expanding upon the original "Principles of Quality Costs" publication. The 2003 offering includes elements of the book, video and two-day workshop. Given the value of tracking the costs associated with quality initiatives and the general uncertainty over approaches to COQ, this self-paced CD will serve as an important training tool for planning and implementing a COQ system. Please note: The CD itself is not part of the article. See item SW1108 in the Store to order the CD.

Number of pages: 4
Price for ASQ Members: $5.00
Price for List/Forum/Division: $10.00

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