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QICID: 15706
Title: Linking Customer Satisfaction to Employee Involvement
Copyright: 1990, AQP
Author: Tupper, Tim
Organization:
Subject: Customer satisfaction (CS);
Series: AQP Spring Conference Transactions, Vol. 12, No. 0, April 1990, pp. 196-198
Abstract: Customer Service
Internal Customers
Number of pages: 3
Price for ASQ Members: $5.00
Price for List/Forum/Division: $10.00
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