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QICID: 14656
Title: Quality Management Training in Small to Midsized Manufacturing Firms
Copyright: 2001, ASQ
Author: Ryan, Chuck; Deane, Richard H.; Ellington, Ned P.
Organization: The University of Southern Mississippi; Georgia State University; Georgia Institute of Technology
Subject: Quality management (QM),Small business;
Series: Quality Management Journal, Vol. 8, No. 2, April 2001, pp. 44-52
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Abstract: [This abstract is based on the authors' abstract. A longer abstract is available on the journal's website] The results of an empirical study investigating the relationship between quality management training efforts and organizational performance in small- to medium-sized manufacturing firms are reported. Findings suggest that training has a significant impact on performance. Family-owned businesses are less likely to conduct training than nonfamily owned businesses, perhaps explaining the relatively high failure rate of family-owned businesses.
Number of pages: 9
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