December 2000
Volume 3 • Number 1

DEVELOPMENT METHODS

• Achieving Customer Satisfaction Using Evolutionary Processes
  John Elliott, Systems and Software Engineering Center, U. K. Defence Evaluation and Research Agency
  Read Full Article (PDF, 106 KB)

SOFTWARE QUALITY MANAGEMENT

• Applying Quantitative Methods to Software Maintenance (PDF, 76 KB)
  *SAMPLE ARTICLE*
  Ed Weller, Bull HN Information Systems, Inc.
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SOFTWARE PROJECT MANAGEMENT

• Managing with Metrics: Theory into Practice
  Denis C. Meredith, Meredith Consulting
  Read Full Article (PDF, 85 KB)

SOFTWARE PROCESSES

• Closed-Loop Defect Removal Model Using Statistical Process Control
  Achamma Jose, Anju N. K., and S. K. Pillai, Network Systems and Technologies (P) Ltd.
  Read Full Article (PDF, 78 KB)

PRACTITIONER NOTES

• Unleash the POWER to Improve
  Carol A. Dekkers, Quality Plus Technologies, Inc.
  Read Full Article (PDF, 44 KB)

DEPARTMENTS

• Overview
• From the Editor
• Feedback
• Resource Reviews
• Editorial Board