March 2000
Volume 2 • Number 2

SOFTWARE INSPECTION

• Planning to Get the Most Out of Inspection (PDF, 94 KB)
  * SAMPLE ARTICLE *
  Tom Gilb, Result Planning Ltd.
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PROCESS IMPROVEMENT

• Key Success Factors for Business Based Improvement
  Miklos Biro, Sztaki, and Richard Messnarz, ISCN
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SOFTWARE QUALITY MANAGEMENT

• Risk Identification Techniques for Defect Reduction and Quality Improvement
  Jeff Tian, Department of Computer Science and Engineering, Southern Methodist University
  Read Full Article (PDF, 82 KB)

PROJECT MANAGEMENT

• Risk Management Supporting Quality Management of Software Acquisition Projects
  Gerhard Getto, DaimlerChrysler AG
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TALKING POINTS

• The Internet Challenge to the Quality Profession
  John Ryan, Jitters, Inc.
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DEPARTMENTS

• Overview
• From the Editor
• Resource Reviews