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February 2008
Volume 7 • Number 2

FEATURES


  • PROCESS IMPROVEMENT
    Six Sigma Receives USPS Stamp of Approval
    Method delivers results for the U.S. Postal Service.
    Matthew Franchetti, University of Toledo
    Regular, Associate, Forum/Division, Senior or Fellow members who are also subscribersRead Full Article (PDF, 51 KB)
  • PRODUCT MANAGEMENT
    Maximizing Product, Minimizing Costs
    A case study on optimizing multiple product responses while controlling operating costs.
    Marina L. Lopez, INSIC and TÜV Rheinland Argentina S.A., and Mary McShane-Vaughn, Southern Polytechnic State University
    Read Full Article (PDF, 160 KB)
  • VARIABILITY
    Little’s Law, Single-Phase Queuing Systems and Variability
    How changes to the system impact operational measures.
    D. Brent Bandy and Michael R. Godfrey, University of Wisconsin-Oshkosh
    Regular, Associate, Forum/Division, Senior or Fellow members who are also subscribersRead Full Article (PDF, 187 KB)
  • HEALTHCARE
    Healthcare Department Reduces Cycle Time and Errors
    Project adds revenue of about $202 per patient.
    Donna Powers and Mary Paul, North Shore Jewish Health System
    Regular, Associate, Forum/Division, Senior or Fellow members who are also subscribersRead Full Article (PDF, 107 KB)

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