November 2002
Volume 2 • Number 1
About the Authors
“Samsung Uses Six Sigma To Change Its Image”
Jong-Yong Yun (jyyun@samsung.co.kr) is vice chairman and CEO of Samsung Electronics, Co. Ltd., in Seoul, Korea. He has a bachelor’s degree in electronics from Seoul National University, Korea and is a graduate of the Sloan School senior executive course from Massachusetts Institute of Technology in Cambridge, MA. He is chairman of the National Academy of Engineering of Korea and the Federation of Korean Information Industries.
Richard C.H. Chua (rchua@juran.com) is executive vice president, managing director (U.S.) and Six Sigma practice leader of the Juran Institute in Wilton, CT. He has a doctorate in business administration with a specialization in operations management from the University of Minnesota, Twin Cities. He is a certified Six Sigma Black Belt and a member of ASQ.
“12 Requirements for Six Sigma Success”
Lennart Sandholm (lennart.sandholm@sandholm.se) is president and partner of Sandholm Associates in Sweden. Sandholm has a doctorate from the Royal Institute of Technology in Stockholm, Sweden. Author of numerous articles and a contributor to Juran’s Quality Handbook, Sandholm has received ASQ’s Grant Award (1984), ASQ’s Lancaster Award (1994) and the Harrington-Ishikawa Medal (2002) from the Asia Pacific Quality Organization. He is a member of the International Academy for Quality and an ASQ Fellow.
Lars Sorqvist (lars.sorqvist@sandholm.se) is a partner of Sandholm Associates, where he provides Six Sigma training and consulting services. He received a doctorate from the Royal Institute of Technology in Stockholm, Sweden, and currently is a lecturer and researcher there.
“DFSS and Big Payoffs”
Maurice L. Berryman (MLBerryman@Berryman-DFSS.com) works for Berryman and Assoc-iates in Flower Mound, TX, which specializes in DFSS. He has worked with companies such as General Electric, Allied Signal/Honeywell, Seagate, General Motors and Johnson Controls. Berryman has a doctorate from the University of North Texas, Denton and is a registered professional engineer.
“Three Steps to Project Selection”
William Michael Kelly (six.sigma@excite.com) is the global quality and process analyst and Master Black Belt for Ciba Vision in Duluth, GA. He has a degree in applied statistics from the University of Georgia. He is a certified quality engineer, certified Six Sigma Black Belt and Senior Member of ASQ.
“The Six Sigma Journey: From Art to Science”
Larry Walters (sixsigmahelp@prodigy.net) is the co-owner of R2 Solutions, Inc. He has a bachelor’s degree in chemistry from Armstrong Atlantic State University in Savannah, GA. He is a certified quality auditor and engineer and a Six Sigma Master Black Belt. He has authored numerous books, including the one from which this excerpt was adapted.
