August 2002
Volume 1 • Number 4

Contents

AUTHOR INDEX, Volumes 1-4

A
Attenello, Dennis, and John Uzzi, “Achieving Six Sigma Quality in Financial Services” (vol. 1, no. 2): 18-22.

B
Barney, Matt, “Motorola’s Second Generation” (vol. 1, no. 3): 13-16.
Berwick, Donald W. See Kabcenell, Andrea.
Bigio, David. See Edgeman, Rick L.
Bower, Keith M. See Gorman, Douglas.

E
Edgeman, Rick L., and David Bigio, “Six Sigma in the Academic World” (vol. 1, no. 4): 13-15.

G
Godfrey, A. Blanton, “In the Beginning” (vol. 1, no. 3): 46-49; “The Honeywell Edge” (vol. 1, no. 2): 14-17.
Goldstein, Mark, “Six Sigma Program Success Factors” (vol. 1, no. 1): 36-45.
Gorman, Douglas, and Keith M. Bower, “Measurement System Analysis and Destructive Testing” (vol. 1, no. 4): 16-19.
Gowen, Charles R., “How To Implement Six Sigma for Maximum Benefit” (vol. 1, no. 2): 27-31.

H
Hahn, Gerald J., “20 Key Lessons Learned” (vol. 1, no. 3): 28-34.
Hoerl, Roger, “An Inside Look at Six Sigma at GE” (vol. 1, no. 3): 35-44.
Huber, Charles, and Robert Launsby, “Straight Talk on DFSS” (vol. 1, no. 4): 20-25.

K
Kabcenell, Andrea, and Donald W. Berwick, “Pursuing Perfection in Healthcare” (vol. 1, no. 3): 18-22.

L
Launsby, Robert. See Huber, Charles.

P
Phillips-Donaldson, Debbie, “Six Sigma Payoff” (vol. 1, no. 2): 24-25.

S
Smith, Larry R., “Six Sigma and the Evolution of Quality in Product Development” (vol. 1, no. 1): 28-35.
Stock, Greg, “Taking Performance to a Higher Level” (vol. 1, no. 3): 23-26.

T
Thurkow, Tracy, “Manage Behavioral Changes” (vol. 1, no. 2): 32-36.

U
Uzzi, John. See Attenello, Dennis

W
Watson, Gregory H., “Cycles of Learning: Observations of Jack Welch” (vol. 1, no. 1): 13-17; “Selling Six Sigma to Upper Management” (vol. 1, no. 4): 26-37.

Y
Young, Janet, “Driving Performance Results at American Express” (vol. 1,
no. 1): 19-27.
Young, Tim, “Merging Six Sigma and IT” (vol. 1, no. 2): 38-40.

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