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Volume 9 • Number 1
FEATURES
- CASE STUDY
A Plan for the Master Plan
Six Sigma drives improvement in project management activities for an automotive supplier.
Thomas Dietmüller and Bryan Spitler
Read Full Article Open Access (PDF, 350 KB) - METRICS
Source of Confusion
Weighing the pros and cons of measuring process performance in sigmas
Xavier Tort-Martorell, Pere Grima and Lluís Marco
Read Full Article (PDF, 218 KB)
- CASE STUDY
Room for Improvement
Starwood resorts to Six Sigma to save money and improve its operations
Tan Kay Chuan and Ayon Chakraborty
Read Full Article (PDF, 181 KB)
DEPARTMENTS
- Editorial Review Board Open Access (PDF, 73 KB)
- From the Editor Open Access (PDF, 137 KB)
- About the Authors Open Access (PDF, 103 KB)
- Guest Editorial Open Access (PDF, 111 KB)
- Dilbert
- Your Opinion Open Access (PDF, 223 KB)
- Conference Preview (PDF, 138 KB)
- Take Six: CSX Open Access (PDF, 130 KB)
