Root Cause Analysis for Beginners
Abstract: Root cause analysis (RCA) is a tool to help identify what, how, and why an event occurred so that steps can be taken to prevent future occurrences. Additionally, RCA may be used to target opportunities for systemwide improvement. Root causes are specific underlyin…
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an abolutely useful article
--raviupadhye, 03-10-2008

--Christi Wallace, 02-26-2008

--Indira Ramjit, 02-20-2008

--Paul Callanan, 02-07-2008
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Thanks, excellent article. It is simple and informative. ???
--Marwan Khazindar, 03-11-2008