 April 2003
LEAN
- Create a Lean, Mean Machine (PDF, 183 KB)
Lean manufacturing eliminates waste and variation to make organizations more competitive, agile and responsive to rapidly changing and global markets.
George Alukal, vice president of quality and process improvement, Chicago Manufacturing Center, and chair, ASQ Lean Enterprise Interest Group
- Lean and Six Sigma--A One-Two Punch (PDF, 123 KB)
* FREE ARTICLE *
Lean attacks low hanging fruit with kaizen events; Six Sigma uncovers root causes and provides metrics. A combination creates ongoing improvement.
Bonnie Smith, director of LeanSigma quality improvement, TBM Consulting Group Inc., Durham, NC
MALCOLM BALDRIGE NATIONAL QUALITY AWARD
- RX for Excellence (PDF, 184 KB)
SSM Health Care used the Malcolm Baldrige National Quality Award criteria to transform its entire system. Becoming the healthcare sector's first Baldrige Award recipient was the icing on the cake but not the end of the quality journey.
Susan E. Daniels, associate editor
SUPPLY CHAIN MANAGEMENT
- Better Supply Chains With Baldrige (PDF, 185 KB)
To be effective, the seven Baldrige criteria for organizational performance excellence should be applied by all partners in the chain.
Robert J. Vokurka, associate professor, Texas A&M University-Corpus Christi
Rhonda R. Lummus, associate professor, Iowa State University
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