January 2002
SIX SIGMA
- The Essential Six Sigma (PDF, 82 KB)
* FREE ARTICLE *
How successful Six Sigma implementation can improve the bottom line.
James M. Lucas, Grand Master Black Belt
J.M. Lucas Associates, Wilmington, DE
- Design for Six Sigma: 15 Lessons Learned (PDF, 121 KB)
Leading corporations find out how to avoid pitfalls.
David Treichler, Ronald Carmichael, Antone Kusmanoff, John Lewis And Gwendolyn Berthiez, Raytheon
EMERGING SECTORS
- Penn State's Commitment To Quality Improvement (PDF, 77 KB)
How the annual Quality Expo has helped the university reduce costs and increase customer satisfaction.
Carol Lindborg Everett, associate director
Center for Quality and Planning, Penn State University
THEORY OF CONSTRAINTS
- What Should Be Changed? (PDF, 102 KB)
A comparison of cause and effect diagrams and current reality trees shows which will bring optimum results when making improvements.
Lawrence D. Fredendall, J. Wayne Patterson, Christoph Lenhartz And Bryant C. Mitchell
STATISTICAL PROCESS CONTROL
- A User Friendly Financial Reporting System (PDF, 98 KB)
How one company integrated SPC and throughput accounting to enhance communication and decision making.
Jeffrey Alan Long, Joseph E. Castellano And Harper A. Roehm
EMERGING SECTORS
- Quality in the Classroom (PDF, 81 KB)
An innovative management course bridges the gap between education and business.
Peggy Brewer, Terri Friel, William Davig And Judith Spain
OPINION
- Striving for Sick Sigma (PDF, 52 KB)
Company embraces variation; uses SPC and JIT to make a name in its industry.
Richard J. Schneider, director of quality, Bermo Inc., Circle Pines, MN
Departments
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