July 2008 Issue

July 2008
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Cover Story

Raising the Bar

Now more than ever, companies must measure and manage their quality costs to compete at a high level in today’s global marketplace.

by A.V. Feigenbaum

Open Access

Cost of Quality



Blurred Vision

Eight myths continue to obstruct many business leaders’ views on how quality connects to business and costs.

by Douglas C. Wood


ASQ



Strength in Numbers

Building strategic alliances with area employers, educators and professional societies strengthened a local economy and promoted the quality profession.

by Leslie Gardner, Terence Osburn and Tom Pearson


Auditing



10 Auditing Rules

Follow these guidelines to make your audits more meaningful to management.

by Joe Kausek


Baldrige Award



Small Business, Big Feat

An eye on employee empowerment and an emphasis on quality tools sealed a Baldrige win for a coating company in Ohio.

by Nicole Adrian


From the President



Quality and the Three Conversations

ASQ President Roberto Saco expands on Joseph Juran’s definition of quality to bring issues such as business ethics and global warming into the discussion.

by Roberto Saco, ASQ President


Upcoming Events

Supply-Chain World Asia Pacific Conference

July 23-24, 2008 | Singapore
Call the Supply-Chain Council at 202-962-0440.

more events

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Affinity Diagram

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Check Sheet

Check Sheet

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Quality Progress Discussion Boards

ASQ members exchange comments, suggestions, questions and ideas inspired by articles or letters in Quality Progress.

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