 October 2000
Volume 7 • Number 4
* FULL TEXT *
- IMPROVEMENT IN ORGANIZATIONAL PERFORMANCE AND SELF-ASSESSMENT PRACTICES BY SELECTED AMERICAN FIRMS (PDF format, 99 KB)
Ton Van der Wiele, Alan Brown, Robert Millen, and Daniel Whelan
- FOCUS ON THE CLASSROOM
DEVELOPING CONTROL CHARTS AND ILLUSTRATING TYPE I AND TYPE II ERRORS (PDF format, 90 KB)
Elisabeth J. Umble and M. Michael Umble
- HOMBSAT–AN INSTRUMENT FOR MEASURING HOME-BUYER SATISFACTION (PDF format, 84 KB)
Zeljko M. Torbica and Robert C. Stroh
- BENCHMARKING THE POSTGRADUATE ADMISSION PROCESS (PDF format, 104 KB)
T. Fiekers, B. G. Dale, D. A. Littler, and W. Voß
DEPARTMENTS
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