 April 2000
Volume 7 • Number 2
- A YEAR IN THE LIFE OF A CONSUMER PRODUCT: AS HEARD IN CYBERSPACE (PDF format, 80 KB)
* SAMPLE ARTICLE *
Byron J. Finch
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- CUSTOMER-SUPPLIER ANALYSIS IN EDUCATIONAL CHANGE
Richard E. Biehl
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- QUALITY MANAGERS AND THE SUCCESSFUL MANAGEMENT OF QUALITY: AN INSIGHT
Injazz J. Chen, Ronald L. Coccari, Ken A. Paetsch, and Antony Paulraj
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- FOCUS ON THE CLASSROOM
TEAMusic: A NEW EXERCISE FOR DEMONSTRATING TEAMWORK PRINCIPLES
Joseph G. Van Matre and Donna J. Slovensky
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- TOTAL QUALITY MANAGEMENT: IS IT A FAD, FASHION, OR FIT? (PDF format, 103 KB)
A. Van Der Wiele, A. R. T. Williams, and B. G. Dale
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