January 2006
Volume 13 • Number 1

• TQM Application Through Self-Assessment and Learning: Some Experiences from Two EQA Applicants (PDF, 311 KB)
  * SAMPLE ARTICLE *
  Francisco Balbastre Benavent
  Two Spanish organizations with broad experience in self-assessment are the focus of this exploratory case study.

• FOCUS ON THE CLASSROOM
  The One-Hour Design of Experiments Course (PDF, 567 KB)
  Bjarne Bergquist, Erik Lovén, and Thomas Olsson
  It is possible to teach DOE to students and at the same time have a fun experience?
• Quality Planning for the Manufacturing Supply Chain (PDF, 218 KB)
  Robert Batson and Karen McGough
  There is a need to formally “plan in quality.”
• On Statistical Process Control Design (PDF, 1016 KB)
  Richard Marcellus
  A foundation is laid for making the characterization of physical relationships among design variables, process parameters, and performance variables a primary focus of designing SPC systems.

DEPARTMENTS

• Introduction (PDF, 67 KB)
• Executive Briefs (PDF, 119 KB)
• Book Reviews (PDF, 158 KB)