April 1999
Volume 6 • Issue 2

• Applying Continuous Quality Improvement Techniques to a Research Environment (PDF, 102 KB)
  Diane E. Bailey, F. Stan Settles, and Dede Sanrow
• Quality and Business Performance: An Empirical Study of First-Tier Automotive Suppliers (PDF, 87 KB)
  Sime Curkovic, Shawnee K. Vickery, and Cornelia Droge
• How to Improve Teaching Quality (PDF, 96 KB)
  Richard M. Felder and Rebecca Brent
• Implementing the Cooperative Learning Process in the Classroom (PDF, 63 KB)
  Satish Mehra and Munsung Rhee
• A TQM Study of Faculty Perceptions of Research Administration Processes (PDF, 124 KB)
  Steven Ilmer, Ralph Kummler, Barton Lessin, Barbara Price, Attila Yaprak