October 1997
Volume 5 • Issue 1

• A Case for Learning Assessment: A Response to Evans' Critical Linkages (PDF, 49 KB)
  Paul M. Bobrowski
• Critical Linkages in the Baldrige Award Criteria: Research Models and Educational Challenges (PDF, 123 KB)
  James R. Evans
• Commentary on Latzko's: Modeling the Method - The Deming Classroom (PDF, 50 KB)
  James P. Gilbert
• Leveraging the Total Market Offering in the Agile Enterprise (PDF, 105 KB)
  Michael A. Humphreys, Michael R. Williams, and Ronald L. Meier
• The Application of Quality Tools in Achieving Quality Attributes and Strategies (PDF, 133 KB)
  Jayanth Jayaram, Robert Handfield, and Soumen Ghosh
• Modeling the Method - The Deming Classroom (PDF, 80 KB)
  William J. Latzko
• Linking Quality Attributes with Customer Purchasing Decisions: A Comparison of Two Methods (PDF, 79 KB)
  Barbara Spencer and Leon Crosby