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July 1994
Volume 1 • Issue 4
From ISO 9000 Series Registration to Total Quality Management: An Examination
(PDF, 87 KB)
J.M. Askey and B.G. Dale
A Generic Framework of Managing Quality Improvement: Theory and Practice
(PDF, 130 KB)
R.J. Boaden and B.G. Dale
Reengineering the Corporation: A Review Essay
(PDF, 79 KB)
Robert E. Cole
TQM and Marketing: How Marketing Operates in Quality Companies
(PDF, 89 KB)
Robert F. Hurley
Kaoru Ishikawa: What He Thought and Achieved, A Basis for Further Research
(PDF, 66 KB)
Yoshio Kondo
Creation of Management Performance Measures from Employee Surveys
(PDF, 115 KB)
Mark Z. Tabladillo and Susan Canfield
Teamwork and Cooperative Learning: An Educational Perspective for Businesses
(PDF, 90 KB)
L. David Weller, Jr. and Sylvia H. Hartley
Introduction
July 1994
