Process Improvement: Using Toyota’s A3 Reports (PDF, 753 KB) Satya Chakravorty
This little-known tool has been used by Toyota for identifying and solving problems, and reporting results of improvement activities.
The Role of Front-Line Ideas in Lean Performance Improvement (PDF, 275 KB) Alan Robinson and Dean Schroeder
Many companies that are beginning their lean efforts lack a real understanding of the importance of implementing high-performing idea systems and creating a lean culture of daily improvement.
Enhancing Six Sigma Implementation Through Human Resource Management (PDF, 260 KB) Xingxing Zu and Lawrence Fredendall
Three human resource management practices—employee involvement, employee training, and employee performance and recognition—play a significant role in Six Sigma implementation.
