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Spring 2007
Volume 30 • Number 1
DEPARTMENTS
- Editor’s Notebook (PDF, 53 KB)
Truth and Consequences - Educator's World (PDF, 100 KB)
A New Paradigm for Organizational Change: Involving Customers and Stakeholders in the Improvement Process
J. Jay Marino
Successful schools are involving employees, stakeholders, and even the students in the improvement process. - In My View. (PDF, 80 KB)
The Paradox of Selflessness
Joan Marques
Is selflessness really an inherently selfish action? - Creating a Shift (PDF, 48 KB)
Managing Change-Making the Endings Count
Rick Maurer
It's important to debrief and bring projects to an official closing. - Resources for Success (PDF, 52 KB)
Books and articles/conference proceedings from ASQ's Quality Information Center and other sources can provide more information on performance appraisals. - This Issue in Summary (PDF, 47 KB)
Overviews of the key articles in this issue to help you prioritize your reading.
- Staff and Leadership (PDF, 64 KB)
ARTICLES
Featured Topic: The Debate on Performance Appraisals
- Managing Executive Performance: A Refreshing Alternative (PDF, 60 KB)
Kenny Moore
Executives don't like receiving performance appraisals, but they are willing to look at their horoscopes. - Performance Appraisals Don't Work: What Does? (PDF, 61 KB) Open Access
Susan Heathfield
Performance appraisals are a form of paternalistic, top down, and autocratic mode of management, but performance management creates a work environment where people are enabled to perform to the best of their abilities. - Performance Appraisal: Weighed and Found Wanting in the Balance (PDF, 71 KB) Open Access
Fred Nickols
There are too many tangible and intangible costs to traditional performance appraisal systems to warrant their continued use. - A Critical Examination of Performance Appraisals: An Organization's Friend or Foe? (PDF, 93 KB)
Mike Schraeder, J. Bret Becton, and Ron Portis
This article examines the benefits and pitfalls associated with performance appraisals and suggests more effective approaches. - Is There a Little Bit of Enron in All of Us? (PDF, 73 KB)
Lynn Brewer
The author of Confessions of an Enron Executive: A Whistleblower's Story shares her perspectives on individual and organizational integrity and the effect of performance appraisals on behavior.
Of General Interest
- Charting Skills for Quality Improvement (PDF, 71 KB)
Paul Lyons
Use this tool to examine required skills and knowledge systematically, particularly to improve performance that has a behavioral focus. - Creating What You Want (PDF, 75 KB)
Lauren Powers
This excerpt from the new book, The Trouble With Thinking: The Dangerous Trip From in the Head to Out the Mouth, is sure to whet your appetite for more insights. - Case Study: Siemens VDO Guadalajara Captures Bronze at Team Excellence Award Competition (PDF, 192 KB)
Antonio Pérez and Iván Vázquez
The team that received the 2005-06 Bronze Award shares its story. - Experiencing Teamwork Through Tinkertoys® is Entertaining and Educational (PDF, 102 KB)
Donald Ermer
Here's a sure way to have fun while learning about collaboration and communication.
