Fall 2006
Volume 29 • Number 3
DEPARTMENTS
- Editor’s Notebook (PDF, 53 KB)
Ready, Set, Go! - Educator's World (PDF, 147 KB)
Making the Honor Roll: Schools Earn Top Grades With Quality Practices
Janet Jacobsen
School quality initiatives help improve test scores, save millions of dollars, and reduce discipline problems. - Creating a Shift (PDF, 87 KB)
Using Improv to Find Why People Resist You
Rick Maurer
An exercise used by actors to slip into their roles can help team members step into the shoes of people who will be affected by planned changes and help the team plan how to address resistance. - Resources for Success (PDF, 59 KB)
Books and articles/conference proceedings from ASQ’s Quality Information Center and other sources can provide more information on teams. - This Issue in Summary (PDF, 42 KB)
Overviews of the key articles in this issue to help you prioritize your reading.
ARTICLES
Featured Topic: Me Versus Us
- Effective Teams: A Symptom of Healthy Leadership (PDF, 170 KB)
Cyndi Crother-Laurin
Organizations should focus their efforts on attaining healthy leadership and the effectiveness of teams will increase. - Tools for Transformation: Improving Team Performance Through Improvisation Theater Theory and Techniques (PDF, 92 KB) Open Access
Izzy Gesell
Improv games make it possible for team members to use new and fun techniques to improve relationships and strengthen skills. - Creating Win-Win Solutions for Team Conflicts (PDF, 106 KB)
Howard Gitlow and Lisa McNary
Reframing conflict and changing team members’ underlying assumptions can create cooperation and lead to mutually beneficial solutions.
Of General Interest
- Hawthorne’s Twice-Taught Topics (PDF, 78 KB)
Tom Berstene and Chuck Kalnbach
Chunking training materials into shorter modules offers flexibility and optimizes learners’ investment of time, but it can be difficult to determine how much content to include. - Case Study: Boeing Transportation Tracking Team Wins Silver Award (PDF, 176 KB)
Dale Agajanian, James Nicoletti, Goosen Broersma, Bruce Bailes, Anne Crosby, and Steven Pennington
The team that received the 2005-06 Silver Award for Team Excellence shares its story. - A Tribute to International Team Excellence Award Judges (PDF, 63 KB)
Learn more about the role the judges play in this process.
