October/November 1993
Volume 16 • Number 6
Volume 16 • Number 6
Excellence in manufacturing
- Networking TQM for small manufacturing
You'll teach us? How about: you help us teach ourselves
What we know we need? (PDF, 464 KB)
Gene R. Simons and Charles Kerr - The quality measure is customer opinion
Quality measurement in manufacturing: is it just
micrometers, or something more? (PDF, 447 KB)
Liz Wilson - A sound system for documentation
How am I supposed to document a process
improvement project? (PDF, 475 KB)
Steve Pollock - An ISO 9000 certified pizza isn't all that far-fetched
A common sense approach to implementing ISO 9000 standards (PDF, 525 KB)
Jeffrey G. Waring and Dr. Peter Mears - A guide to selecting your ISO 9000 consultant
You're getting into the ISO 9000 certification process? (PDF, 471 KB)
Amy Zuckerman - Twelve ways to make a quality audit work for you
Quality audits from the auditee's perspective... (PDF, 440 KB)
Steven Sakofsky - The evolution of SPC in manufacturing
SPC isn't magic. until it's appropriately applied (PDF, 482 KB)
Kim Buch and Dave Wetzel - Hi ho, hi ho, it's off to self-managed work we go
Do you have a Grumpy or a Sleepy on your team? (PDF, 461 KB)
Curtis G. Smith
Designing work processes and systems
- So you want to be an internal consultant
Comparing roles of design and quality consultants (PDF, 449 KB)
Helene F. Uhlfelder - Is TQM really so hard?
Everything you need to know about TQM, you learned
on your first job* (PDF, 443 KB)
Irwin M. Weinberg - Walking your talk begins with your selection process
Developing and selecting an effective quality
improvement executive (PDF, 455 KB)
Dr. Sharafat Khan - The right quality tools are as good as a first rate map
Establishing and maintaining quality habits begins
with good tools... (PDF, 451 KB)
Patrick Peters - It's our policy, there's nothing more I can do...
Reviews of books, videotapes, films, software and other tools to enhance your journey to excellence (PDF, 473 KB)
Reviewer: Ned Hamson
