Volume 8 · Issue 9 · September 2003

Contents

OVERVIEW

Each issue of THE INFORMED OUTLOOK includes 8-12 major articles (32-40 pages) on issues that are timely and pertinent to management system professionals. We include a balanced viewpoint with reports from both the editors of THE OUTLOOK and from contributing experts in their field. While our focus is primarily on quality management systems (ISO 9000, QS-9000, TL 9000 and other QMS requirements), we also regularly report on management systems for environmental programs (ISO 14000) and on industry-specific requirements. The following article from this issue of THE OUTLOOK is provided as an example of the insights included in each issue.