Volume 8 · Issue 8 · August 2003

Contents

Page 4…

The World’s Oldest Bank Invests in ISO 9001 and ISO 14001
Virginia Shuey Vergani writes that any organization that can survive for more than 500 years and thrive in today’s marketplace must be well-managed and ready to take advantage of the latest business practices. She provides a detailed look the decision by the MPS banking group to invest in ISO 9001:2000, ISO 14001 and EMAS and the results of the management system implementation and registration of some of its processes and operations. Vergani examines how this organization can now lay claim to the use of management systems in the bank services sector and benefit from it.