Volume 8 · Issue 7 · May 2003

Contents

Page 9…
Applying ISO 9001/4 to Financial Operations

James W. Kolka writes that, in the vast majority of organizations, the scope and reach of the QMS ends short of its financial operations. While ISO 9001 does not provide a great deal of direction to, or any requirements for, financial operations, that doesn’t mean a QMS cannot or should not be applied to the financial operations of a company, and ISO 9001 and ISO 9004 provide the way to do it. Kolka examines how an ISO 9001-registered organization can expand the scope of its existing QMS to include its financial operations, even if it means creating an FMS outside the registered QMS’s scope. He also identifies those clauses/subclauses of ISO 9001 and ISO 9004 that would be useful in establishing an FMS or in integrating finance into the corporate QMS.