Volume 7 · Issue 7 · July 2002

Contents

Page 34…

Smith: Management Leadership Key to QMS, Business Success

Dr. Trevor Smith, the new Chair of ISO/TC 176, granted THE OUTLOOK an interview that will provide you with an introduction to the new Chair in his own words. He offers his insights on ISO 9001:2000, the ISO 9000 series as a whole and the future of management systems from both the standards and business points of view.