Volume 7 · Issue 7 · July 2002

Contents

Page 1…

An Effective Approach to Improved Supplier Quality

Both your internal and external cultures have to change with ISO 9001:2000 or TS 16949:2002 to focus on continual improvement and customer satisfaction. One Tier 1 supplier, Intier Automotive, is helping its suppliers improve their QMSs to achieve efficiency gains that will make fulfillment of price targets a natural byproduct. This Tier 1 has created Interiors University, which makes education and training opportunities available at a low cost to its suppliers and demonstrates a commitment to process and product improvement. A look at Interiors University, Intier’s Supply Chain Management approach and what your company can do to develop its supply chain are provided.