Volume 7 · Issue 12 · December 2002

Contents

Page 3…

TS 16949:2002 Requirements Make Suppliers "Look Inward"

In the sixth entry in their series examining 15 key challenges for automotive suppliers that plan to transition QS-9000:1998 to ISO/TS 16949:2002, Chad Kymal and David Watkins write that three clauses/subclauses of ISO 9001:2000 and ISO/TS 16949:2002 contain "new" requirements that are a call for organizations, including automotive suppliers, to "look inward" so that they will better meet and exceed the needs and expectations of customers. Kymal and Watkins explore Subclause 5.5.3, Internal Communication, Clause 6.1, Provision of Resources and Clause 6.2, Human Resources, which represent those elements of your QMS that ensure your processes are effective and efficient and that you have the structures in place to support those processes.