Volume 6 · Issue 2 · February 2001

Contents

Page 26…

Marketplace Trends...An E-Commerce Strategy: ISO 9001 Registration Credibility

Stewart Anderson writes that there are barriers to trade when business is transacted using the Internet, with customers and suppliers that engage in e-commerce facing two major concerns: trust and authenticity. These issues become particularly relevant when the customer expects its suppliers to have management systems that conform to recognized standards. Anderson examines the role of conformity assessment in an e-commerce strategy, the risk that a certificate of registration posted on a web site may not be authentic and what you should consider doing to ensure the online security and authenticity of registration data, whether you are the customer or the supplier.