Software Metrics

OUTLINE (Return to Main)

1. Introduction and course objectives
2. The basics
   1. General
      1. What is software metrics?
      2. Benefits and definition of terms
   2. Initiatives
      1. Baldrige, customer satisfaction, ISO 9000, other initiatives
   3. Selecting metrics
3. Defining a metric
   1. Standardizing definitions
   2. Selecting a model
   3. Establishing baselines and goals — Statistical analysis
   4. Designing metrics reporting
   5. Determining additional qualifiers
   6. Class exercise: Creating a metrics definition template
   7. Class exercise: Defining selected metrics utilizing the template
4. Implementing metrics
   1. Data collection
   2. Tools
   3. Professional development
   4. Metrics use and applications
5. Project metrics
   1. Industry standard size metrics
   2. Project planning metrics
6. Life cycle metrics
   1. Requirements
   2. Design
   3. Code
   4. Test
   5. Root cause analysis
7. Process measure of success
   1. Quality actuals
   2. Reliability actuals
   3. Six Sigma
   4. Responsiveness
   5. Customer satisfaction
   6. Course summary
   7. Course evaluation

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