ISO/TS 16949:2002 Internal Auditing

DETAILS (Return to Main)

Who Should Attend
Internal auditors responsible for conducting process audits of the company's quality management system. This program is for existing audit staff members.

Learning Outcomes

• Examine the ISO/TS 16949 quality system requirements in detail.
• Learn 8 quality management principles.
• Understand Customer-Oriented Processes (COPs).
• Learn how to audit a process-based system.
• Prepare for a process audit.
• Conduct an actual shop-floor audit.

Course Goals

• Provide an understanding of the requirements of the ISO/TS 16949:2002 technical specification.
• A participant will be able to look up a specific requirement in the ISO/TS 16949:2002 and discuss the role of that requirement in their company.
• Provide an understanding of the documentation changes.
• A participant will see that process maps and other documentation are now part of the ISO/TS 16949 registration scheme.
• Understand the process model used by ISO/TS 16949.
• A participant will understand that a process has a series of inputs, adds value and creates outputs. Furthermore, the emphasis in this course will be on those processes where the inputs and outputs are directly related to the customer.
• Discuss process auditing.
• Using the process maps created during hands-on exercises, the participant will learn how to create audit schedules and checklists.
• Learn how to plan a transition to ISO/TS 16949.

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