Lynda Nicely Media Relations Administrator Communications 414-298-8789 x7587 lnicely@asq.org
Colin Schaller Communications Specialist 414-298-8789 x7617 cschaller@asq.org
Cover Page: Quality Now More Than Ever (p. 1) Looking Ahead (p. 2) Message from the ASQ President and Executive Director & Chief Strategic Officer (p. 3) Quality Now More Than Ever (p.4) Global Transformation (p. 5) The SRO: The Socially Responsible Organization (pp. 6–7) Quality for Life (p. 8) Community Good Works (p. 8) ASQ Learning Institute (p. 9) QBOK Framework and the Knowledge Center (p. 10) ASQ’s Business Family (p. 11) Membership (p. 12) Member Unit Excellence (p. 13) Awards (pp. 13–14) ASQ Board of Directors (p. 15)