Cover Page: Quality Now More Than Ever (p. 1)
Looking Ahead (p. 2)
Message from the ASQ President and Executive Director & Chief Strategic Officer (p. 3)
Quality Now More Than Ever (p.4)
Global Transformation (p. 5)
The SRO: The Socially Responsible Organization (pp. 6–7)
Quality for Life (p. 8)
Community Good Works (p. 8)
ASQ Learning Institute (p. 9)
QBOK Framework and the Knowledge Center (p. 10)
ASQ’s Business Family (p. 11)
Membership (p. 12)
Member Unit Excellence (p. 13)
Awards (pp. 13–14)
ASQ Board of Directors (p. 15)