With more than 100,000 individual and organizational members, The American Society for Quality is the world's leading authority on quality.
ASQ helps people — from everyday consumers to seasoned professionals — learn more about quality and use what they learn to create better workplaces and communities worldwide.
We offer technologies, concepts, tools, training and an active network of quality practitioners second to none. Many ASQ board members and member leaders are able to speak at your meeting or event on various subjects such as the ASQ Futures Study and innovation.
Founded in 1946 and headquartered in Milwaukee, ASQ is a founding sponsor of the American Customer Satisfaction Index (ACSI), a widely watched quarterly economic indicator that rates customer satisfaction with a wide range of goods and services.
ASQ also provides the Quarterly Quality Report, which measures customer perceptions of the quality and reliability of products and services.
Since 1991, ASQ also has been the sole administrator of the prestigious Malcolm Baldrige National Quality Award.