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Lean Production Simplified: A Plain-Language Guide to the World's Most Powerful Production System, Second Edition - Pascal Dennis (2007)
Statistical Quality Control for the Six Sigma Green Belt - Bhisham C. Gupta and H. Fred Walker (2007)
Project Management Success with CMMI - James Persse (2007)
Cracking the Case of ISO 9001:2008 for Manufacturing, Second Edition - Charles A. Cianfrani and John E. (Jack) West (2010)
Corporate Sustainability Planning Assessment Guide - Donald C. Fisher (2009)
The Ultimate Improvement Cycle - Sproull, Bob (2009)
Lean Six Sigma for Supply Chain Management - Martin, James W. (2009)
Lean Six Sigma in Service - Furterer, Sandra L., Editor (2009)
Design for Environment - Fiksel, Joseph (2009)
Lean Six Sigma - Bass, Issa; Lawton, Barbara, Ph.D. (2009)
The Improvement Guide, 2nd Edition - Langley, Gerald J., Moen, Ronald D., Nolan, Kevin M., Nolan, Thomas W., Norman, Clifford L., Provost, Lloyd P. (2009)
Dare to Be Different! - James L. Lamprecht, and Renato Ricci (20-Oct-09)
Superior Customer Satisfaction and Loyalty - Sheldon D. Goldstein (30-Sep-09)
Corporate Sustainability Planning Assessment Guide - Donald C. Fisher (17-Sep-09)
Dare to Be Different! - Lamprecht, James L.; Ricci, Renato (14-Sep-09)
Superior Customer Satisfaction and Loyalty - Sheldon D. Goldstein (01-Sep-09)
Beyond the Ultimate Question - Bob E. Hayes (13-Aug-09)
Succeed with Productivity and Quality - Imre Bernolak (01-Jul-09)
Process Driven Comprehensive Auditing - Paul C. Palmes (24-Jun-09)
Succeed with Productivity and Quality - Imre Bernolak (16-Jun-09)
A Practical Field Guide for ISO 9001:2008 - Erik Valdemar Myhrberg (05-Jun-09)
Process Driven Comprehensive Auditing - Paul C. Palmes (21-May-09)
HALT, HASS, and HASA Explained - Harry W. McLean (13-May-09)
A Practical Field Guide for ISO 9001:2008 - Erik Valdemar Myhrberg (04-May-09)
Total Quality Control, Revised Fortieth Anniversary Edition - Feigenbaum, Armand V. (29-Apr-09)
Six Sigma Marketing - R. Eric Reidenbach (28-Apr-09)
Correct! Prevent! Improve! - Kathy Roberts; Jeanne Ketola (13-Apr-09)
Correct! Prevent! Improve! - Kathy Roberts; Jeanne Ketola (13-Apr-09)
HALT, HASS, and HASA Explained - Harry W. McLean (07-Apr-09)
Six Sigma Marketing - R. Eric Reidenbach (03-Apr-09)
Do It Right the Second Time, Second Edition - Peter Merrill (16-Mar-09)
Communication: The Key to Effective Leadership - Judith Ann Pauley and Joseph F. Pauley (12-Mar-09)
Communication: The Key to Effective Leadership - Judith Ann Pauley and Joseph F. Pauley (06-Mar-09)
ISO 9001:2008 Interpretive Guide for the Design and Construction Project Team - Prepared by members of the ASQ Design and Construction Division and edited by John R. Broomfield (06-Feb-09)
ISO 9001:2008 Internal Audits Made Easy - Ann W. Phillips (20-Jan-09)
Process Improvement Using Six Sigma - Rama Shankar (19-Jan-09)
ISO 9001:2008 Internal Audits Made Easy - Ann W. Phillips (08-Jan-09)
Process Improvement Using Six Sigma - Rama Shankar (07-Jan-09)
The Certified Reliability Engineer Handbook - Donald W. Benbow and Hugh W. Broome (02-Jan-09)
The Certified Six Sigma Black Belt Handbook, Second Edition - T.M. Kubiak and Donald W. Benbow (04-Dec-08)
ISO Lesson Guide 2008 - Dennis R. Arter and J.P. Russell (03-Dec-08)
The Certified Quality Engineer Handbook, Third Edition - Connie M. Borror, editor (24-Nov-08)
Value Methodology - GOAL/QPC (17-Nov-08)
Strategic Error-Proofing - Casey, John J. (17-Nov-08)
ISO Lesson Guide 2008 - Dennis R. Arter and J.P. Russell (11-Nov-08)
The Certified Reliability Engineer Handbook - Donald W. Benbow and Hugh W. Broome (10-Nov-08)
Executive Focus - Grace L. Duffy and John W. Moran (06-Nov-08)
The Certified Quality Engineer Handbook, Third Edition - Connie M. Borror, editor (28-Oct-08)
The Certified Quality Inspector Handbook - H. Fred Walker, Ahmad K. Elshennawy, Bhisham C. Gupta, Mary McShane Vaughn (24-Sep-08)
The Certified Quality Inspector Handbook - H. Fred Walker, Ahmad K. Elshennawy, Bhisham C. Gupta, Mary McShane Vaughn (15-Sep-08)
Quality Audits for Improved Performance, Third Edition - Dennis R. Arter (20-Aug-08)
Design and Analysis of Experiments, 7th Edition - Montgomery, Douglas C. (11-Aug-08)
The Making of a World-Class Organization - E. David Spong and Debbie J. Collard (28-Jul-08)
The Making of a World-Class Organization - E. David Spong and Debbie J. Collard (28-Jul-08)
Supplier Evaluation and Performance Excellence - Gordon, Sherry R. (25-Jul-08)
Risk Analysis in Engineering - Modarres, Mohammad (25-Jul-08)
Project Management in New Product Development - Barkley, Bruce T. (25-Jul-08)
Measuring Customer Satisfaction and Loyalty, Third Edition - Bob E. Hayes (18-Jul-08)
Proving Continuous Improvement with Profit Ability - Russ Jones (08-Jul-08)
Proving Continuous Improvement with Profit Ability - Russ Jones (08-Jul-08)
The FDA and Worldwide Quality System Requirements Guidebook for Medical Devices, Second Edition - Amiram Daniel and Ed Kimmelman (06-Jun-08)
Zero Acceptance Number Sampling Plans, Fifth Edition - Nicholas L. Squeglia (21-May-08)
Zero Acceptance Number Sampling Plans, Fifth Edition - Nicholas L. Squeglia (21-May-08)
Innovation Generation - Peter Merrill (28-Apr-08)
Innovation Generation - Peter Merrill (28-Apr-08)
Mapping Work Processes, Second Edition - Bj?rn Andersen, Tom Fagerhaug, Bj?rnar Henriksen, and Lars E. Ons?yen (22-Apr-08)
Mapping Work Processes, Second Edition - Bj?rn Andersen, Tom Fagerhaug, Bj?rnar Henriksen, and Lars E. Ons?yen (22-Apr-08)
A Practical Application of Supply Chain Management Principles - Thomas I. Schoenfeldt (25-Feb-08)
A Practical Application of Supply Chain Management Principles - Thomas I. Schoenfeldt (25-Feb-08)
The Certified Six Sigma Green Belt Handbook - Roderick A. Munro, Matthew J. Maio, Mohamed B. Nawaz, Govindarajan Ramu, and Daniel J. Zrymiak (02-Jan-08)
The Certified Six Sigma Green Belt Handbook - Roderick A. Munro, Matthew J. Maio, Mohamed B. Nawaz, Govindarajan Ramu, and Daniel J. Zrymiak (02-Jan-08)
2007 Quality Progress Salary Survey - ASQ (06-Dec-07)
How Organizations Learn - Patrick L. Townsend and Joan E. Gebhardt (31-Oct-07)
Recognition, Gratitude, and Celebration - Patrick L. Townsend and Joan E. Gebhardt (19-Oct-07)
Made-to-Order Lean - Greg Lane (08-Oct-07)
Strategic Benchmarking Reloaded with Six Sigma - Gregory H. Watson (08-Oct-07)
Food Quality Assurance: Principles and Practices - Inteaz Alli (08-Oct-07)
The Rules of Innovation - Bart Huthwaite (08-Oct-07)
The Logical Thinking Process - H. William Dettmer (31-Aug-07)
The Logical Thinking Process - H. William Dettmer (31-Aug-07)
How to Run Mixture Experiments for Product Quality - Cornell, John A. (20-Jul-07)
How to Construct Fractional Factorial Experiments - Gunst, Richard F. and Robert L. Mason (20-Jul-07)
How to Analyze Date with Simple Plots - Nelson, Wayne (20-Jul-07)
How to Use Sequential Statistical Methods - McWilliams, Thomas P. (20-Jul-07)
How and When to Perform Bayesian Acceptance Sampling - Calvin, Thomas W. (20-Jul-07)
How to Choose the Proper Sample Size - Brush, Gary G. (20-Jul-07)
How to Perform Skip-Lot and Chain Sampling, Second Edition - Stephens, Kenneth S. (20-Jul-07)
How to Analyze Reliability Data - Nelson, Wayne (20-Jul-07)
How to Use Regression Analysis in Quality Control - Crocker, Douglas C. (20-Jul-07)
How to Apply Response Surface Methodology - Cornell, John A. (20-Jul-07)
How to Perform Continuous Sampling, Second Edition - Stephens, Kenneth S. (09-Jul-07)
The Certified Quality Process Analyst Handbook - Eldon H. Christensen, Kathleen M. Coombes-Betz, and Marilyn S. Stein (02-May-07)
The Certified Quality Process Analyst Handbook - Eldon H. Christensen, Kathleen M. Coombes-Betz, and Marilyn S. Stein (02-May-07)
Project Portfolio Selection for Six Sigma - William D. Mawby (18-Apr-07)
Project Portfolio Selection for Six Sigma - William D. Mawby (18-Apr-07)
Life Cycle Reliability Engineering - Guangbin Yang (18-Apr-07)
The GD&T Hierarchy Pocket Guide - Don Day (18-Apr-07)
Leading Peak Performance: Lessons from the Wild Dogs of Africa - Stephen Hacker and Marvin Washington (10-Apr-07)
Leading Peak Performance: Lessons from the Wild Dogs of Africa - Stephen Hacker and Marvin Washington (10-Apr-07)
Statistical Quality Control for the Six Sigma Green Belt - Bhisham C. Gupta and H. Fred Walker (05-Apr-07)
Insights to Performance Excellence 2007 - Blazey, Mark L. (29-Mar-07)
The Internal Auditing Pocket Guide - J.P. Russell (08-Mar-07)
The Internal Auditing Pocket Guide - J.P. Russell (08-Mar-07)
The Executive Guide to Understanding and Implementing Lean Six Sigma - Robert M. Meisel, Steven J. Babb, Steven F. Marsh, & James P. Schlichting (14-Feb-07)
The Executive Guide to Understanding and Implementing Lean Six Sigma - Robert M. Meisel, Steven J. Babb, Steven F. Marsh, & James P. Schlichting (14-Feb-07)
Environmental Management Quick and Easy - Joe Kausek (19-Jan-07)
Environmental Management Quick and Easy - Joe Kausek (19-Jan-07)
Baldrige Award Winning Quality - 16th Edition - Mark Graham Brown (15-Dec-06)
2006 Quality Progress Salary Survey - ASQ (08-Dec-06)
The Quality Calibration Handbook - Jay L. Bucher (06-Nov-06)
The Quality Calibration Handbook - Jay L. Bucher (06-Nov-06)
Six Sigma for Financial Services - Rowland Hayler and Michael Nichols (27-Oct-06)
Leading Innovation - Jeff DeGraff and Shawn Quinn (12-Oct-06)
Six Sigma for Business Excellence - Przekop, Penelope (12-Oct-06)
Managing the Customer Experience - Morris Wilburn (12-Oct-06)
Managing the Customer Experience - Morris Wilburn (12-Oct-06)
Seeing David in the Stone - James B. Swartz and Joseph E. Swartz (11-Oct-06)
Resource Management - Harrington, H. James (29-Sep-06)
Knowledge Management Excellence - H. James Harrington and Frank Voehl (29-Sep-06)
Project Management Excellence - H. James Harrington and Thomas McNellis (29-Sep-06)
Change Management Excellence - Harrington, H. James (29-Sep-06)
Process Management Excellence - Harrington, H. James (28-Sep-06)
WordSuccess - Pete Geissler (08-Sep-06)
WordSuccess - Pete Geissler (08-Sep-06)
Effective Implementation of ISO 14001 - Block, Marilyn R. (28-Aug-06)
Effective Implementation of ISO 14001 - Block, Marilyn R. (28-Aug-06)
Benchmarking - Robert C. Camp (23-Aug-06)
Managing Contract Quality Requirements - Pennella, C. Robert (17-Jul-06)
Managing Contract Quality Requirements - Pennella, C. Robert (17-Jul-06)
How to Perform Statistical Tolerance Analysis - Cox, Neil D. (11-Jul-06)
Beyond Six Sigma - Gary Plaster and Jerry Alderman (05-May-06)
Beyond Governance - Martin Fahy, Anastasia Weiner, and Jeremy Roche (05-May-06)
Six Sigma Quality Improvement with MINITAB - Henderson, G. Robin (05-May-06)
Process Mapping, Process Improvement, and Process Management - Madison, Dan (05-May-06)
Root Cause Analysis - Bj?rn Andersen and Tom Fagerhaug (24-Mar-06)
Root Cause Analysis - Bj?rn Andersen and Tom Fagerhaug (24-Mar-06)
The Quality Improvement Handbook, Second Edition - ASQ Quality Management Division; John E. Bauer, Grace L. Duffy, Russell T. Westcott, editors (07-Mar-06)
The Quality Improvement Handbook, Second Edition - ASQ Quality Management Division; John E. Bauer, Grace L. Duffy, Russell T. Westcott, editors (07-Mar-06)
Make Your Destructive, Dynamic, and Attribute Measurement System Work For You - Mawby, William D. (07-Mar-06)
A Practical Field Guide for AS9100 - Erik Valdemar Myhrberg and Dawn Holly Crabtree (07-Mar-06)
A Practical Field Guide for AS9100 - Erik Valdemar Myhrberg and Dawn Holly Crabtree (07-Mar-06)
Make Your Destructive, Dynamic, and Attribute Measurement System Work For You - Mawby, William D. (07-Mar-06)
Lean Kaizen - George Alukal and Anthony Manos (15-Feb-06)
Lean Kaizen - George Alukal and Anthony Manos (15-Feb-06)
Baldrige Award Winning Quality - 15th Edition - Mark Graham Brown (06-Feb-06)
The Pocket Guide to the Baldrige Award Criteria, 12th Edition - Mark Graham Brown (06-Feb-06)
Innovative Control Charting - Wise, Stephen A.; Fair, Douglas C. (30-Jan-06)
The Weibull Analysis Handbook, Second Edition - Dodson, Bryan (17-Jan-06)
Insights to Performance Excellence 2006 - Blazey, Mark L. (17-Jan-06)
Avoiding the Corporate Death Spiral - Stocker, Gregg (03-Jan-06)
Avoiding the Corporate Death Spiral - Stocker, Gregg (03-Jan-06)
The Magic of Self-Directed Work Teams - Palmes, Paul C. (30-Nov-05)
The Magic of Self-Directed Work Teams - Palmes, Paul C. (30-Nov-05)
Juran's Quality Planning and Analysis for Enterprise Quality, Fifth Edition - Frank M. Gryna, Richard C.H. Chua, and Joseph A. DeFeo (16-Nov-05)
Measuring What Matters - Rod Napier and Rich McDaniel (16-Nov-05)
What is Six Sigma Process Management? - Rowland Hayler and Michael Nichols (06-Sep-05)
Transactional Six Sigma for Green Belts - Windsor, Samuel E. (11-Aug-05)
Transactional Six Sigma for Green Belts - Windsor, Samuel E. (11-Aug-05)
Leadership For Results - Barker, Tom (01-Aug-05)
Actionable Performance Measurement - Howell, Marvin T. (28-Jun-05)
Actionable Performance Measurement - Howell, Marvin T. (28-Jun-05)
Get It Right - Imler, Ken (15-Jun-05)
Get It Right - Imler, Ken (15-Jun-05)
The ASQ Auditing Handbook, Third Edition - J.P. Russell, editing director (14-Jun-05)
The ASQ Auditing Handbook, Third Edition - J.P. Russell, editing director (14-Jun-05)
The Management System Auditor's Handbook - Kausek, Joe (14-Jun-05)
The Management System Auditor's Handbook - Kausek, Joe (14-Jun-05)
Integrating Inspection Management into Your Quality Improvement System - Mawby, William D. (03-Jun-05)
Integrating Inspection Management into Your Quality Improvement System - Mawby, William D. (03-Jun-05)
The Progressive Audit - Pfannerstill, Robert (28-Apr-05)
The Progressive Audit - Pfannerstill, Robert (28-Apr-05)
Baldrige Award Winning Quality 14th Edition - Mark Graham Brown (25-Apr-05)
Quality Makes Money - Pat Townsend and Joan Gebhardt (15-Apr-05)
Quality Makes Money - Pat Townsend and Joan Gebhardt (15-Apr-05)
Value-Driven Channel Strategy - R. Eric Reidenbach and Reginald W. Goeke (15-Apr-05)
Value-Driven Channel Strategy - R. Eric Reidenbach and Reginald W. Goeke (15-Apr-05)
Business Performance through Lean Six Sigma - James T. Schutta (15-Mar-05)
Business Performance through Lean Six Sigma - James T. Schutta (15-Mar-05)
Six Sigma for the Next Millennium - Pries, Kim H. (02-Mar-05)
Six Sigma for the Next Millennium - Pries, Kim H. (02-Mar-05)
Process Quality Control - Ellis R. Ott, Edward G. Schilling, and Dean V. Neubauer (02-Mar-05)
Process Quality Control - Ellis R. Ott, Edward G. Schilling, and Dean V. Neubauer (02-Mar-05)
The Quality Toolbox, Second Edition - Nancy R. Tague (25-Feb-05)
The Quality Toolbox, Second Edition - Nancy R. Tague (25-Feb-05)
TS 16949: Insight from a Third-Party Auditor - Welch, Karen (02-Feb-05)
TS 16949: Insight from a Third-Party Auditor - Welch, Karen (02-Feb-05)
Applied Data Analysis for Process Improvement - Lamprecht, James L. (09-Dec-04)
Applied Data Analysis for Process Improvement - Lamprecht, James L. (09-Dec-04)
Statistical Engineering - Steiner, Stefan H. & R. Jock MacKay (07-Dec-04)
Statistical Engineering - Steiner, Stefan H. & R. Jock MacKay (07-Dec-04)
Design for Six Sigma as Strategic Experimentation - Cook, H.E. (04-Nov-04)
Design for Six Sigma as Strategic Experimentation - Cook, H.E. (04-Nov-04)
ISO 9001:2000 Aplicada a la Fabricacion - John E. (Jack) West and Charles A. Cianfrani (28-Oct-04)
The Process Approach Audit Checklist for Manufacturing - Welch, Karen (19-Oct-04)
The Process Approach Audit Checklist for Manufacturing - Welch, Karen (19-Oct-04)
Enterprise Process Mapping - Cobb, Charles G. (19-Oct-04)
Enterprise Process Mapping - Cobb, Charles G. (19-Oct-04)
Computer-Based Robust Engineering - Genichi Taguchi, Rajesh Jugulum, and Shin Taguchi (15-Oct-04)
Computer-Based Robust Engineering - Genichi Taguchi, Rajesh Jugulum, and Shin Taguchi (15-Oct-04)
How to Detect and Handle Outliers (e-book) - Nboris Iglewicz and David Hoaglin (11-Aug-04)
Process Driven Comprehensive Auditing - Palmes, Paul C. (02-Aug-04)
Effective Writing for the Quality Professional - Jane Campanizzi (02-Aug-04)
Effective Writing for the Quality Professional - Jane Campanizzi (02-Aug-04)
Applied Statistics for the Six Sigma Green Belt - Walker, H. Fred; Gupta, Bhisham C. (02-Aug-04)
Applied Statistics for the Six Sigma Green Belt - Walker, H. Fred; Gupta, Bhisham C. (02-Aug-04)
Unlocking the Power of Your QMS - John E. (Jack) West and Charles A. Cianfrani (20-Jul-04)
Unlocking the Power of Your QMS - John E. (Jack) West and Charles A. Cianfrani (20-Jul-04)
Homeland Security Assessment Manual - Fisher, Donald C. (20-Jul-04)
Homeland Security Assessment Manual - Fisher, Donald C. (20-Jul-04)
Measurement Matters - Brooks Carder and Patrick Ragan (06-Jul-04)
Measurement Matters - Brooks Carder and Patrick Ragan (06-Jul-04)
Simplified Project Management for the Quality Professional - Westcott, Russell T. (06-Jul-04)
Simplified Project Management for the Quality Professional - Westcott, Russell T. (06-Jul-04)
Design of Experiments with MINITAB - Paul Mathews (06-Jul-04)
Design of Experiments with MINITAB - Paul Mathews (06-Jul-04)
Multivariate Statistical Methods in Quality Management - Yang, Kai and Trewn, Jayant (07-Jun-04)
The Supplier Management Handbook, Sixth Edition - ASQ Customer-Supplier Division; Bossert, James L. (editor) (17-May-04)
The Supplier Management Handbook, Sixth Edition - ASQ Customer-Supplier Division; Bossert, James L. (editor) (17-May-04)
Integrating ISO 9001:2000 with ISO/TS 16949 and AS9100 - Stamatis, D. H. (05-May-04)
Integrating ISO 9001:2000 with ISO/TS 16949 and AS9100 - Stamatis, D. H. (05-May-04)
The Process-Focused Organization - Robert A. Gardner (03-May-04)
The Process-Focused Organization - Robert A. Gardner (03-May-04)
How to Test Normality and Other Distributional Assumptions, Revised Edition (e-book) - Shapiro, Samuel S. (05-Feb-04)
How to Plan an Accelerated Life Test (e-book) - Hahn, Gerald J.; Meeker, William Q. (05-Feb-04)
How to Determine Sample Size and Estimate Failure Rate in Life Testing (e-book) - Moura, Eduardo C. (05-Feb-04)
Quality Essentials - Jack B. ReVelle (06-Jan-04)
Work Overload - Frank M. Gryna (06-Jan-04)
The Metrology Handbook - Jay L. Bucher, editor (06-Jan-04)
The Metrology Handbook - Jay L. Bucher, editor (06-Jan-04)
Work Overload - Frank M. Gryna (06-Jan-04)
The Quality Improvement Glossary - Donald L. Siebels (06-Jan-04)
The Quality Improvement Glossary - Donald L. Siebels (06-Jan-04)
Quality Essentials - Jack B. ReVelle (06-Jan-04)
Customer Satisfaction Research Management - Derek Allen (06-Jan-04)
Customer Satisfaction Research Management - Derek Allen (06-Jan-04)
Continual Improvement Assessment Guide - Russell, J.P. (04-Nov-03)
Continual Improvement Assessment Guide - Russell, J.P. (04-Nov-03)
The Six Sigma Path to Leadership - Treichler, David H. (03-Nov-03)
The Six Sigma Path to Leadership - Treichler, David H. (03-Nov-03)
Journal for Quality and Participation - ASQ (31-Oct-03)
Journal Of Quality Technology - ASQ (01-Oct-03)
Quality Progress - ASQ (01-Oct-03)
Transformational Leadership - Hacker, Stephen; Roberts, Tammy (25-Jul-03)
Transformational Leadership - Hacker, Stephen; Roberts, Tammy (25-Jul-03)
Managing the Metrology System, Third Edition - Pennella, C. Robert (30-May-03)
Making Change Work - Brien Palmer (30-May-03)
Making Change Work - Brien Palmer (30-May-03)
Managing the Metrology System, Third Edition - Pennella, C. Robert (30-May-03)
Lean Strategies for Product Development - Clifford Fiore (29-May-03)
Lean Strategies for Product Development - Clifford Fiore (29-May-03)
Advanced QFD Applications - Goh, T. N.; Tan, K. C.; Xie, M (05-Feb-03)
The Process Auditing Techniques Guide - J.P. Russell (05-Feb-03)
The Process Auditing Techniques Guide - J.P. Russell (05-Feb-03)
Advanced QFD Applications - Goh, T. N.; Tan, K. C.; Xie, M (05-Feb-03)
How to Audit the Process-Based QMS - Dennis R. Arter; John E. (Jack) West; Cianfrani, Charles A. (04-Feb-03)
Developing New Services - Caroline Fisher and James Schutta (31-Jan-03)
Developing New Services - Caroline Fisher and James Schutta (31-Jan-03)
From Quality to Business Excellence - Cobb, Charles G. (17-Dec-02)
From Quality to Business Excellence - Cobb, Charles G. (17-Dec-02)
The Executive Guide to Improvement and Change - G. Dennis Beecroft, Grace L. Duffy, John W. Moran (13-Nov-02)
The Executive Guide to Improvement and Change - G. Dennis Beecroft, Grace L. Duffy, John W. Moran (13-Nov-02)
Success Through Quality - Clark, Timothy J. (16-Oct-02)
100 Frequently Asked Questions on the ISO 9000:2000 Series (e-book) - Bergenhenegouwen, Louise; de Jong, Annemarie; de Vries, Henk (10-Sep-02)
Concepts for R&R Studies, Second Edition - Larry B. Barrentine (17-Jul-02)
Cracking the Case of ISO 9001:2000 for Manufacturing - John E. (Jack) West; Cianfrani, Charles A. (11-Jun-02)
The Uncertainty of Measurements: Physical and Chemical Metrology - Kimothi, S. K. (01-Mar-02)
Linking Customer and Employee Satisfaction to the Bottom Line - Derek Allen and Morris Wilburn (20-Dec-01)
The ASQ ISO 9000:2000 Handbook - Cianfrani, Charles A.; Tsiakals, Joseph J.; John E. (Jack) West (26-Jul-01)
The Practical Guide to People-Friendly Documentation - Adrienne Escoe (16-Jan-01)
ISO 9001:2000 - An Audio Workshop and Master Slide Presentation - John E. (Jack) West and Charles A. Cianfrani (01-Oct-00)
ISO 9001:2000 - An Audio Workshop and Master Slide Presentation - John E. (Jack) West and Charles A. Cianfrani (01-Oct-00)
Internal Quality Auditing - Denis Pronovost (31-Jan-00)
Internal Quality Auditing - Denis Pronovost (01-Jan-00)
Principles of Quality Costs - Jack Campanella, editor (20-Jul-99)
Principles and Practices of Organizational Performance Excellence - Thomas J. Cartin (19-Jul-99)
Process Reengineering - Lon Roberts (09-Apr-99)
Quality, Safety, and Environment - Dennis, Pascal (08-Apr-99)
A Beginner's Guide to Quality in Manufacturing - Michael Tedaldi, Fred Scaglione, and Vincent Russotti (08-Apr-99)
The Dolphins Are Back - Phillip M. Scanlan (01-Jun-98)